Brainwaves is a family business, owned and run by two generations of the Toft family: Jerry, Angela and their daughter Fiona.
Both Jerry and Angela worked in primary schools both as a teacher and a headteacher, they understood the value of rewarding children, and the positive effect it had on their education and their mindset towards learning, but they struggled to find rewards they loved, so they decided to produce their own; That was 30 years ago, the rewards they produced were an amazing success and today Brainwaves has grown to be the UK's leading supplier of rewards for primary school children!
As well as knowing what rewards work, they also understood what aspects of service were important to teachers. Because of this there has always been a huge amount of focus placed on:
Outstanding customer service
We pride ourself on the fact we have a huge number of loyal customers, they come back time and time again and we hope that is because of our exceptional staff. We always try to do what we can to accommodate our customer's needs; It's this level of flexibility that brought about the recent introduction of our Brainwaves Create service, which now means if we can print it, then you can have it!
Value for money
We try to offer our products at the lowest price possible but without letting quality suffer. There may be cheaper products available but ask yourself, are they as good? Which brings us on to our next point!
We employ our own talented designers so you wont see Brainwaves' designs anywhere else. We also use the best sticker stocks available to make sure your rewards stay where they should be, taking pride of place on your children's jumpers! We've recently invested in new badge making equipment, so we now provide very high quality metal-backed badges which are far more robust than their plastic equivalent (and much nicer to look at). We've recently upgraded our print presses too, so we know our print quality is the very best it can be and we'll always continue to try to improve everything we do.
With the teaching experience of Jerry and Angela and our in-house designers we have amazing flexibility to offer anything we feel would be of benefit to teachers and children. If there's anything we don't offer that you'd like to suggest please get in touch, we love to hear peoples ideas and we've made quite a few of them into products we now sell!
Reliability & Speedy Service
Nobody likes to be let down so we always do our best to get your items to you as quickly and as safely as possible. Standard dispatch times are usually next day (same day dispatch is available), our personalised rewards service is one of the fastest in the industry; For most personalised items the dispatch time is usually within 48 hours except for personalised stampers which take up to 5 days before dispatch.