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Customer Comments

We take our relationship with our customers very seriously and we always try to do our best to make your time buying with us as easy as possible. Obviously we're proud of this and want to reassure new customers as to the service they should come to expect from us.


Because of this I've included some of the praise we've received from our current customers below!



Just wanted to say how impressed I am with product and service.  I couldn't believe how quickly my order arrived, in plenty of time to give as a little gift for my grandson's first day at school.  I am also extremely pleased with the pencils themselves and with the personalisation in lower case with only initials capitalised rather than all upper case. Would definitely recommend your company to anyone looking for similar products. - Jeanette


Very pleased -- Order arrived really quickly. Loved the free stickers. - RD Ayr

Great service, quick despatch. Great choice & realistic prices. - JT Corby

Very quick & efficient. Great product range & prices were good. - CA Stroud

Excellent service every time. Well done everyone! The operators are always very efficient and answer the phone quickly. Orders are despatched on time. You are the best company we deal seem to cover everything. - AP Preston

Good, quick service. A good selection of awards. Keep prices at a reasonable rate! - SK Market Drayton

Fast & efficient. Very helpful with the Special Visitor sticker that we requested. - SB Leicester

Very good, prompt & efficient service. Keep things simple etc. I think your company is brilliant! - LC Robertsbridge

This is the first time I have used your company and I was very impressed with your quick service! - DW Leeds


Brilliant service. Fast delivery. Good prices! - KS Gosport

Excellent service.Orders processed speedily. Good range of items. Quick delivery. Always packaged well. - SW Cardiff

Super fast, friendly service. Wide choice of products. Would recommend you to anyone. Well done! - HG Christchurch


I have always found your service to be excellent. Quick delivery. Brainwaves customer service works very well. Queries are handled efficiently and speedily - AB Lichfield

Brainwaves has a great range of stuff! Quick delivery. Orders are never wrong! - RS Uxbridge

Great service. On the phone the staff know exactly what we want! Speedy delivery! - GM Kirby

Service always excellent, quick and efficient. Good website & ordering online system! - SC Isle of Man


Excellent service. Stamps arrived promptly and are good quality. Great range. - TM Belfast

Service is absolutely first class! Prompt delivery and a wonderful catalogue. - JH Woodford Green, Essex

Excellent service. Very fast delivery. Good quality products. Speedy service. Polite & efficient staff on the telephone. - RD Aberdeen

Excellent service. Brainwaves offers good quality rewards--so that I donʼt have to waste time making my own! Very efficient with speedy deliveries. Good order taking via the phone. Huge variety of items in the catalogue--Great ! Perfectly packed parcel, arrived securely. Keep up the good work!. - MB Falkirk

When I phone I receive very polite and helpful attention no matter how small an order I give. Brainwaves seems to cover everything. I cannot think of any way that Brainwaves needs to improve. - EW Wirral

Excellent service. Brainwaves offers a large selection at competitive prices. - DM Milton Keynes

Happy service. Speedy delivery. First Class. Very eye-catching, easily understandable. - DA Stirling

We ordered the stickers on Wednesday and received them on Friday - Very prompt service. - CT Bangor

Fast, efficient, friendly, excellent service with very quick delivery and helpful & supportive on the phone. - LD Hull

Thank you for printing nett costs in your catalogue. Brainwaves is so reliable in responding quickly to orders. This is much appreciated. - JF Hinton St George

Excellent service ordered on Tuesday and delivered on Thursday. Order contained personalised items and the description was given over the phone ---they were perfect-- Thank you. - Chris Coventry

Fantastic service, very helpful staff, very quick and efficient. Excellent customer service. I couldnʼt have asked for better! - KC Sutton Coldfield

No problems with your friendly, efficient service. Cannot think of any way in which Brainwaves needs to improve. You seem to cover everything - DR Pontefract


Super speedy service. Fast & efficient, we donʼt need to panic too much when weʼre running low! - LL York